Employment Opportunity: Virtual Reference Operator (Part-Time, Remote)

  • Posted on: 30 April 2019
  • By: Kaitlin

The Ontario Council of University Libraries (OCUL) is seeking library or information studies students (MLIS/MI) and recent graduates interested in providing academic reference assistance through our virtual reference service, Ask a Librarian / Clavardez avec nos bibliothécaires.

Unilingual (English) and bilingual (English/French) Virtual Reference Operator positions are available. Each shift, virtual reference operators provide chat-based reference help to students alongside library staff from 16 participating Ontario universities. These reference sessions can be fulfilled from any location, as long as you have a computer and Internet access. Operators receive training in the principles of chat reference and academic research strategies, facilitated by experienced academic librarians working throughout OCUL.

For further information and application details visit:

Applications close Tuesday, May 14, 2019.

For more information about our virtual reference service visit: https://ask.scholarsportal.info/